FAQs

Plus Size:

Currently, our catalog showcases a diverse selection that includes plus sizes up to 6XL. We are continuously expanding our offerings to accommodate a wide range of sizes and preferences. Stay tuned for more additions to our collection!

What Size Fits You?

For precise sizing information, please refer to the 'Size Chart' located below the product details on our product pages. If you have any uncertainties or questions, feel free to reach out to us at shapedxservice@gmail.com. We're here to assist you in finding the perfect fit.

Where Is My Order?

We aim to ship your item within 1-2 business days. Typically, you can expect your order to arrive within 5-7 business days. Please note that occasional delays, often attributed to customs processing, may occur. Your patience is appreciated as we work to ensure your item reaches you promptly.

Packages Show Delivered But Not Received:

If your package doesn't arrive as scheduled or if you encounter any issues, please don't hesitate to contact us first at shapedxservice@gmail.com. We are here to assist you and ensure your experience with us is smooth and satisfactory.

What Should I Do If I Receive a Defective Product?

We're really sorry to hear that. It may have been damaged during the shipping process. Please don't worry. In this situation, please check whether the item can work well. By the way, we hope you can help to photograph the products and packing, then email the pictures to us. We will assist in checking the details.

How Do I Care for the Items?

Hand wash (recommended)

• Do not dry clean

• Do not iron

• Do not bleach

• Do not tumble dry

Do You Ship Internationally?

Yes, we offer standard and express shipping options to most countries.

What Payment Options Can You Choose?

We accept PayPal, Visa, MasterCard, American Express, Discover, Maestro, etc.